.Five9 (FIVN) has been actually awarded the 2024 Aragon Research Technology Honor for Artificial Intelligence Contact Centers as well as called a Forerunner in pair of Aragon Research Entire world rumors: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Facility, 2025. The business was actually acknowledged as one of the most important vendor in the artificial intelligence Representative Operating systems report.At the core of Five9’s advancement is their vision for The brand new CX, where Artificial Intelligence Professionals as well as AI-empowered Human Representatives team up to deliver hyper-personalized client experiences. The firm lately offered new advancements consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s speculative use modern technology in market development as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research study Advancement Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Research Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The NEW CX, ou00f9 Agents artificial intelligence et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually additionally called a Forerunner in The Aragon Investigation World for AI Representative Operating Systems in the ICC, 2025 as well as Aragon Investigation Globe for Intelligent Call Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has actually been actually named a champion of the 2024 Aragon Investigation Technology Award for AI Contact Centers. Additionally, Five9 has been actually named a Leader in pair of Aragon Analysis World records: AI Agent Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. This acknowledgment from Aragon Research study emphasizes Five9’s position as a forerunner in AI-elevated CX.
The Artificial Intelligence Agent Operating Systems in the ICC, 2025 report jobs Five9 as the most
important vendor ranked in
the document, recognizing Five9 s important sight for AI-driven development in CX. At the core of this advancement is actually Five9’s outlook for The brand-new CX where AI Professionals as well as AI-empowered Human being Brokers work together to provide hyper-personalized, simple consumer knowledge. By encouraging organizations to supply transformative customer communications while lessening prices as well as enhancing performance, Five9 is preparing brand-new criteria for AI-powered services in the contact facility field.
AI is actually foundational for producing phenomenal client experiences, as well as our team are honored to become determined through AragonInvestigation as impressive for our efforts to move the smart call facility forward, said Jonathan Rosenberg, Principal Modern Technology Officer as well as Head of Artificial Intelligence, Five9. Our emphasis has actually been, and will definitely remain to be actually, aiding organizations provide those experiences along with easy-to-use tools and abilities. Along with each brand-new development, our company take a progression for both Five9 and for the industry as a whole.
The Aragon Research study Innovation award determines providers leveraging lofty use modern technology to not just adapt as markets transform, but to proactively disrupt and also educate just how their markets will definitely progress. Five9 was actually formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study honors service.Five9’s commitment to development, especially its own sight for blending AI Agents and AI-empowered Person Professionals, is preparing a brand new requirement for just how companies can supply hyper-personalized and smooth consumer adventures, stated Jim Lundy, Creator, CEO and also Lead Analyst, Aragon Study. This award and also document id improves Five9’s devotion to supplying AI advancements for CX.
Earlier this year, the company launched new innovations, including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that transform the means companies come close to CX, driving much better end results for both customers and also brokers. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Wizard AI, offers a complete suite of answers to energy AI-elevated customer experiences that provide far better company outcomes as well as Deliver Delight to CX.
Our linked cloud-native offering enables hyper-personalized consumer experiences as well as additional inspired employees, creating every consumer communication a lot more linked, effortless, as well as individual. Depended on through 2,500 +clients and also 1,400+ companions worldwide, Five9 combines the electrical power of artificial intelligence, our system, and our people to drive AI-elevated CX.For more details, go to www.five9.com. Engage with our team @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil rights Set aside.
The recognition of an Aragon Analysis honor winner is not a promotion through Aragon Analysis of any sort of seller, product, or solution. Perspective source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards performed Five9( FIVN) gain in 2024 from Aragon Research study? Five9 won the 2024 Aragon Study Technology Award for AI Connect With Centers as well as was named a Forerunner in pair of Aragon Research World files: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025.
What brand-new AI items carried out Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to completely transform customer adventure administration.Just how performs Five9’s( FIVN )BRAND-NEW CX sight effect customer service? Five9’s brand-new CX vision integrates AI Agents with AI-empowered Human Brokers to deliver hyper-personalized, uncomplicated clientadventures while lessening costs and improving performance.
What was Five9’s( FIVN) tactical opening in the Aragon Investigation Entire world 2025 record? Five9was set up as the absolute most critical vendor in the artificial intelligence Representative Operating Systems in the ICC, 2025 file, acknowledging their key eyesight for AI-driven development in CX. When performed Five9( FIVN) acquire the AragonResearch Development
Award
?
Five9 was formally introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.